Terms and Conditions

Terms and conditions of use of Wellmo service

Effective as of 20.2.2020

1. General

These terms and conditions of use (“Terms and Conditions of Use”) apply to the use of websites produced by Mobile Wellness Solutions MWS Oy (Business ID 2502298-6), Uudenmaankatu 23 B 16, FI-00120 Helsinki, Finland (“Wellmo”), and of the Wellmo service (“Service”).

Registration to or use of the Service is construed as acceptance of these Terms and Conditions of Use. If you do not accept these Terms and Conditions of Use, please do not proceed with registration and do not use the Service. The Terms and Conditions of Use constitute an agreement between yourself and Wellmo. This agreement defines both your rights and responsibilities and those of Wellmo regarding the Service. The agreement is established when you accept the Terms and Conditions of Use in the context of your initial registration to the Service or thereafter, at the latest when you start using the Service.

By accepting these Terms and Conditions you confirm that you are at least 16 years of age. If you are under 18 years of age or otherwise not legally competent to engage in binding agreements, please ask your parent or guardian to complete the registration to the Service on your behalf.

Protecting your privacy and your data is important to Wellmo. More information about the processing of you personal data is available in the Privacy Policy.

2. Access to the Service

Once you have accepted these Terms and Conditions of Use, Wellmo will grant you limited access to use the Service for personal, non-commercial purposes. Unless explicitly stated otherwise in these Terms and Conditions of Use, you have no right to in any way use, copy, save, modify, transfer, distribute or make accessible to public your user account, the Service or part thereof or materials contained therein. A condition for using the Service is compliance with these Terms and Conditions of Use and reasonable guidelines issued periodically by Wellmo.

The terminal devices and connections required to use the Service (such as mobile network or internet connection) are not part of the Service. You are personally responsible for the acquisition, maintenance, and updating of such devices and connections and related costs. You are also responsible for using the devices and connections in a way that does not cause disruptions for Wellmo, third parties, or the Service.

You confirm that the information you have provided when registering to the Service and using the Service (including your name, age, and contact details) are accurate. The use of the Service requires that you have a user name and personal password or other method of identification (“Identifier”) approved by Wellmo. Wellmo has the right to choose, approve, and/or change the Identifier assigned to you.

You must protect the password required to use the Service and ensure that no one else has access to it. You have no right to disclose or transfer your Identifier to anyone else. If a third party has gained access to your password, or if you suspect that this may be the case, you must immediately notify Wellmo. You are responsible for all actions performed using your Identifier until you have notified Wellmo of a third party gaining access to the password, and Wellmo having subsequently had reasonable time to block the use of the Service with your Identifier.

Wellmo reserves the right to immediately and without notification block your access to the Service if you breach these Terms and Conditions or misuse the Service or subject the Service to an unreasonable burden. Wellmo reserves the right to prevent your access to the Service if it has reason to believe that you have undertaken illegal activities, or jeopardized the data security or privacy of other Service users, or if Wellmo has been notified of your password having been leaked to a third party.

3. Intellectual property rights

Wellmo (or its cooperation partners or licensors) own all rights to the Service and all materials held within the Service or transmitted through it including copyright, patents, trademarks, business secrets, and all other intellectual property rights (“Intellectual property rights”). No copyright to any material is established or transferred to you through the use of this Service, or through downloading material from the Service, or uploading or submitting material to the Service.

Wellmo and its cooperation partners reserve the right to use all materials, feedback, ideas, and other information you have submitted to, or through, or for the Service for their production of the Service and additional services provided by Wellmo and/or its cooperation partners.

4. Use of the Service

You are responsible for ensuring that your use of the Service, or the materials you upload or otherwise submit to the Service do not breach a) other parties’ intellectual property rights, privacy, publicity, or other rights; or b) any laws or ethical standards.

You may have access to log into sections of the Service that are subject to charge, and to order goods and services on offer through the Service using payment methods approved by Wellmo at any given time. These may include various products and services put on offer by Wellmo or its cooperation partners. You have no cancellation right once the delivery of the products or services has commenced. Wellmo is not in charge of content, products, or services provided by third parties. Complementary terms and conditions may apply to products or services provided in or through the Service, as well as to other materials contained in the Service.

Using the Service or parts thereof may be or become subject to charge. If Wellmo charges fees, customers will be specifically notified of this in the context of the Service.

5. Provision of the Service

Wellmo has the right to produce the Service in the way it considers most appropriate, including the right to modify the Service. You are personally responsible for any changes on your devices required by such modifications, as well as related costs. Wellmo strives to give customers reasonable advance notification of changes that significantly affect the use of the Service.

Wellmo reserves the right to suspend the Service if this is necessary for installation, modification, or maintenance work or if laws, regulations, or the authorities demand this or if there is another acceptable reason for such suspension. Wellmo strives to ensure that the suspension is as brief as possible. Wellmo reserves the right to discontinue the Service at its own discretion. Wellmo strives to give customers reasonable advance notification of a suspension or termination of the Service.

You may have access to log into sections of the Service that are subject to charge, and to order goods and services on offer through the Service using payment methods approved by Wellmo at any given time. These may include various products and services put on offer by Wellmo or its cooperation partners. You have no cancellation right once the delivery of the products or services has commenced. Wellmo is not in charge of content, products, or services provided by third parties. Complementary terms and conditions may apply to products or services provided in or through the Service, as well as to other materials contained in the Service.

Using the Service or parts thereof may be or become subject to charge. If Wellmo charges fees, customers will be specifically notified of this in the context of the Service.

6. Liabilities and limitation of liability

The Service is provided ‘as is’ without any warranties. Wellmo does not warrant the Service’s uninterrupted and faultless operation. Wellmo is not responsible for the validity, accuracy, coverage, or reliability of information or other materials contained in the Service, or of content provided through it for other product or service characteristics. Wellmo is not liable for the content of any discussion boards or similar forums within the Service or annexed to it.

Wellmo is not responsible for damages caused by any delay, alteration, or loss of products, Services or other materials delivered through the Service. Wellmo is not responsible for damages caused by any interruption or disruptions, including information delays or alterations caused by technical malfunctions, maintenance work, or force majeure. Wellmo is also not responsible for damages caused by malware (viruses, worms etc.) or inaccurate Service content. Wellmo is not liable for damages caused by you or a third party.

Wellmo’s maximum liability in all cases is limited to the amount you have paid for using the Service or part thereof in the month immediately preceding an event that has led to a claim. Wellmo is under no circumstances liable for indirect, consequential, or unpredictable damages.

7. Validity

The agreement is valid for the duration stated or chosen by you in the Service or registration process . If the period has not been stated or chosen, the agreement is valid until further notice. Wellmo has the right to terminate the agreement or individual service sections at a month’s notice.

Wellmo also has the right to terminate or suspend the Service with immediate effect if you have failed to comply with your payment obligation or violated the Terms and Conditions of Use. Wellmo has the right to terminate the agreement with immediate effect if you have not used the Service for 12 months. Without restricting Wellmo’s right to modify or discontinue the Service, Wellmo will keep your Identifier and account in existence for a period of 24 months following your last visit to the Service.

Wellmo will not refund payments performed for the Service or for products or services purchased through the Service or other payments, unless Wellmo decides otherwise at its sole discretion.

8. Notifications

Notifications to Wellmo must be submitted in writing to the address mentioned above. Wellmo may submit notifications related to this agreement within the Service, by email or text to an address that you have provided, or otherwise in writing.

9. Governing law and dispute resolution

This contractual relationship is governed by the Finnish law.

Any disputes arising from this agreement are primarily resolved through negotiations. If no settlement is reached, the case will be resolved by the Helsinki District Court.

10. Other terms and conditions

Wellmo may amend the Terms and Conditions of Use at any time without advance notification. If the Terms and Conditions of Use are significantly amended in a way that affects you unfavorably, Wellmo will notify you in advance of the amendment so that you may decide whether or not you wish to approve the new terms and conditions. If you do not accept the new terms and conditions, you can no longer use the Service and you must remove the Service from your mobile phone (or any other device on which you have installed the Service or on which you have used the Service). The removal of the Service means that you can no longer use the Service. It is your responsibility to check the Terms and Conditions of Use regularly. If you continue to use the Service, this is construed as acceptance of the modified Terms and Conditions of Use.

Should any clause in these Terms and Conditions of Use be considered illegal or invalid on the basis of the governing law, this will not affect the validity of other clauses; the invalid clause will be replaced by a valid clause, which will, as far as possible, implement the purpose and commercial aim of the original clause.